The Essential Guide to Workplace Investigations

A Step-By-Step Guide to Handling Employee Complaints & Problems

Author: Lisa Guerin

Publisher: Nolo

ISBN: 1413322735

Category: Business & Economics

Page: 448

View: 6118

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Mishandling workplace complaints can lead to lawsuits and other legal trouble. By following the ten steps laid out in the book, managers and HR professionals can learn how to take complaints, conduct interviews, document findings, and ultimately make decisions that will keep employees safe and the company out of the courtroom.

The Essential Guide to Handling Workplace Harassment & Discrimination

Author: Deborah C. England

Publisher: N.A

ISBN: 1413325580

Category: Business & Economics

Page: 312

View: 2410

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A practical, step-by-step guide for HR representatives and managers on how to create effective harassment and discrimination policies, how to enforce them fairly and consistently, and how to deal with employee complaints about discrimination and harassment in the workplace. Creating a clear, reasonable, and consistent method of dealing with employee complaints can go a long way in developing employee morale and avoiding costly lawsuits.

Workplace Investigations

A Step-By-Step Guide

Author: Lisa Guerin

Publisher: NOLO

ISBN: 9780873379823

Category: Business & Economics

Page: 362

View: 2580

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Thorough, fair-minded and practical information for employees, managers and business owners. Paula Brantner, Program Director, Workplace Fairness

Dealing With Problem Employees

How to Manage Performance & Personal Issues in the Workplace

Author: Amy Delpo,Lisa Guerin

Publisher: Nolo

ISBN: 1413324436

Category: Business & Economics

Page: 408

View: 7690

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Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle those problems without getting into legal trouble. It provides proven techniques—and immediate solutions. Find out how to quickly and legally: manage performance issues investigate problems and complaints help problem employees get back on track handle severances and references avoid hiring problem employees in the future This edition of Dealing With Problem Employees is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms, and checklists to help you at every step.

Employment Law

The Essential HR Desk Reference

Author: Lisa Guerin J.D.

Publisher: Nolo

ISBN: 1413315933

Category: Business & Economics

Page: 367

View: 4198

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If you're a human resources professional, it's important that you have quick access to the information you need to do your job. Enter Nolo's latest quick reference guide, Employment Law: The Essential HR Desk Reference, the all-in-one, easy-to-read guide every HR pro should have handy. From Absenteeism to Zero-Tolerance Policy, read entries on topics such as: Bereavement Leave Class Action Ergonomics Hostile Work Environment Minimum Wage Privacy Stock Options Trade Secret Whistleblower ...and much more In usual Nolo fashion, Employment Law combines legal and practical information that can be used in real-world HR situations. Real-life case references, statistics, trends, and even pop culture references help to illustrate each entry's summary of the law. Let this guide, the latest in Nolo's Quick Reference series, give you easy and affordable access to the information you need.

Investigating Workplace Harassment

How to be Fair, Thorough, and Legal

Author: Amy Oppenheimer,Craig Pratt

Publisher: Society for Human Resource

ISBN: 9781586440305

Category: Business & Economics

Page: 203

View: 3177

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Detailing specific, experienced-based techniques for conducting investigations of harassment based on gender, race, religion, national origin, age, or disability, this tutorial provides advice on every step of an investigation—planning, documenting, interviewing, weighing evidence, making a decision, and taking remedial action. General principles are illustrated with examples drawn from specific situations or lawsuits. Appendices include such information as a model harassment policy and a sample memo initiating investigation.

101 Tough Conversations to Have with Employees

A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

Author: Paul Falcone

Publisher: AMACOM

ISBN: 0814413498

Category: Business & Economics

Page: 320

View: 777

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Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common-as well as the most serious-employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people.

Create Your Own Employee Handbook

A Legal & Practical Guide for Employers

Author: Lisa Guerin,Amy Delpo

Publisher: Nolo

ISBN: 1413323979

Category: Business & Economics

Page: 440

View: 2760

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Every company needs an employee handbook, but not every company has one. Lawyers charge thousands of dollars for a handbook; other “do-it-yourself” products don’t offer the updated legal information and careful guidance necessary to do a good job. Create Your Own Employee Handbook bridges the gap, with detailed explanations, information on current state and federal laws, and more than a hundred sample policies you can tailor to your own workplace.

Essential Guide to Federal Employment Laws

Author: Lisa Guerin,Amy DelPo,Sachi Barreiro

Publisher: Nolo

ISBN: 1413322816

Category: Business & Economics

Page: 512

View: 4124

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This book is an invaluable resource for managers, supervisors, HR professionals, and anyone else who needs to know about federal employment laws. It takes the 20 most important federal workplace laws and breaks them down into plain English, chapter by chapter. Managers and HR professionals can pick up this easy-to-use reference guide any time they have questions about their obligations under federal employment laws.

Investigations in the Workplace, Second Edition

Author: Eugene F. Ferraro

Publisher: CRC Press

ISBN: 1439814805

Category: Business & Economics

Page: 603

View: 1400

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The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline & Termination

Author: Paul FALCONE

Publisher: AMACOM Div American Mgmt Assn

ISBN: 081443858X

Category: Business & Economics

Page: 480

View: 5298

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Managers may dread dealing with performance problems, but this sanity-saving guide by HR expert Paul Falcone is here to help. Revised to reflect the latest developments in employment law, the third edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process and provides ready-to-use documents that eliminate the stress and second-guessing about what to do and say. These expertly crafted, easily customizable write-ups address: Absenteeism Insubordination Sexual harassment Drug or alcohol abuse Substandard work Email and phone misuse Teamwork issues Managerial misconduct Confidentiality breaches Social media abuse And more With a focus on getting employees back on track, each sample document includes an incident description, a performance improvement plan, outcomes and consequences, and a section for employee rebuttal. Whether you’re addressing an initial infraction or handling termination-worthy transgressions, this trusted resource ensures every encounter remains clear, fair, and—most importantly—legal.

The Employee Performance Handbook

Smart Strategies for Coaching Employees

Author: Margiet Mader-Clark,Lisa Guerin

Publisher: Nolo

ISBN: 141332245X

Category: Business & Economics

Page: 225

View: 8770

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Everything you need to coach employees and get troubled performers back on track Confronting employees about poor performance is an ordeal dreaded by managers and HR pros everywhere. The possibility of emotional outbursts—and the specter of a lawsuit—leave many would-be disciplinarians at a loss. The Employee Performance Handbook is a complete how-to guide for employee discipline. Packed with practical and legal advice, this book offers smart strategies that will help you improve employee performance and avoid legal trouble. You’ll learn how to: identify problems early ondecide when discipline is necessarychoose the right response to a problemengage employees in improving performancecollaborate with employees to come up with solutionsfire employees when necessaryprotect against wrongful termination lawsuits With Downloadable Forms You can download sample policies, sample forms, checklists, skills-building exercises, and more, at nolo.com (details inside).

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline and Termination

Author: Paul Falcone

Publisher: AMACOM

ISBN: 0814415474

Category: Business & Economics

Page: 400

View: 4074

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There’s no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager’s fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process from beginning to end and provides ready-to-use model documents—in print and on disk—that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem—substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment,drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly—legally.

A Survival Guide to Managing Employees from Hell

Handling Idiots, Whiners, Slackers, and Other Workplace Demons

Author: Gini Graham Scott

Publisher: Amacom Books

ISBN: 9780814430071

Category: Business & Economics

Page: 230

View: 4324

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This work draws from entertaining real-life stories to illustrate real-world solutions. It shows readers how to handle a wide range of difficult types, including: The Impossible "I"s: Incompetents, Idiots, and Imbeciles - clueless employees who simply don't know what they're doing, I've Got a Problem - employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues, The Party-Time Performer - the employee who, although great with people, constantly turns work-time into fun-time.

Sexual Harassment

A Guide to Conducting Investigations

Author: Neena Gupta

Publisher: Butterworth Pub Limited

ISBN: 9780433438588

Category: Reference

Page: 307

View: 4928

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Almost every HR manager has been told "confidentially" about a harassment or bullying problem. Once management knows about a potential workplace problem, it cannot turn a blind eye. Butterworths' Sexual Harassment: A Guide to Conducting Investigations provides a template for investigating sexual harassment in the workplace - complete with jargon-free explanations, expert legal analysis, and realistic examples.

The Employer's Legal Handbook

Manage Your Employees & Workplace Effectively

Author: Fred S. Steingold

Publisher: Nolo

ISBN: 1413323995

Category: Business & Economics

Page: 496

View: 8399

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A comprehensive guide to the major legal issues facing employers, from hiring to firing (and everything in between). In Nolo’s plain-English style, this bestseller cuts through the legalese to provide all the information business owners and managers need to know to avoid legal problems and treat employees fairly.

The Essential Guide to Family & Medical Leave

Author: Lisa Guerin,Deborah C. England

Publisher: Nolo

ISBN: 1413321666

Category: Business & Economics

Page: 440

View: 1312

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HR professionals and managers agree: The FMLA is a difficult law to apply in the real world. This book, written by two employment lawyers, explains how the law works step by step, from figuring out whether employees are eligible for leave to giving legally required notices, managing intermittent leave, rules for reinstatement, and much more. Filled with checklists, examples, forms, and problem-solving strategies, this book demystifies a complicated law, in Nolo’s trademark plain-English style.

The 27 Challenges Managers Face

Step-by-Step Solutions to (Nearly) All of Your Management Problems

Author: Bruce Tulgan

Publisher: John Wiley & Sons

ISBN: 111872559X

Category: Business & Economics

Page: 256

View: 3854

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"Explains how to master the fundamental practice of effective management. Shows managers how to tailor conversations to solve specific problems, and teaches specific approaches to challenges like bad attitudes, friction and conflict, and low performers"--