Crew Resource Management

Author: Earl L. Wiener,Barbara G. Kanki,Robert L. Helmreich

Publisher: Academic Press

ISBN: 9780080959009

Category: Technology & Engineering

Page: 625

View: 2900

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The new edition of Crew Resource Management continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of "crews" in the aviation system as well as in the complex and high-risk operations of many non-aviation settings. Long considered the "bible" in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support. New material includes: international and cultural aspects of CRM; design and implementation of Line-Oriented Flight Training (LOFT); airline applications beyond the cockpit; spaceflight resource management; non-aviation applications; AQP; LOSA; and special issues pertaining to low-cost airline carriers. The second edition editors offer essential breath of experience in aviation human factors from multiple perspectives (academia, government, and private enterprise) and the contributors have all been chosen as experts in their fields who represent the diversity of the research of activities and organisational experience of CRM. The only CRM text on the market offering an up-to-date synthesis of primary source material New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT Instructor website with testbank and image collection Liberal use of case examples

Cockpit Resource Management

Author: Earl L. Wiener

Publisher: Gulf Professional Publishing

ISBN: 012750026X

Category: Psychology

Page: 519

View: 8435

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Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline

Crew Resource Management

Principles and Practice

Author: Paul LeSage,Jeff T. Dyar,Bruce Evans

Publisher: Jones & Bartlett Learning

ISBN: 9780763771782

Category: Medical

Page: 157

View: 7999

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Crew Resource Management: Principles and Practice shows emergency response leaders how to implement CRM skills in their fire stations, in their ambulances, in their police vehicles, and on the emergency scene. The key features of this program include: Case Studies Engaging and thought-provoking case studies help the reader to plan responses to wide-ranging emergencies. These scenarios provide the reader with an opportunity to see how CRM applies to the real world. Ready for ReviewHighlights critical information to take away from the chapter in a bulleted format. Vital VocabularyKey terms and definitions are highlighted throughout the text. A complete glossary of chapter terms appears in the Wrap Up section at the end of the chapter

Crew Resource Management for the Fire Service

Author: Randy Okray,Thomas Lubnau

Publisher: PennWell Books

ISBN: 9781593700065

Category: Business & Economics

Page: 292

View: 7012

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This resource aims to reduce injuries and fatalities on the fireground by preventing human error. It provides fire service professionals with the necessary communication, leadership, and decision-making tools to operate safely and effectively under stressful conditions. Although the concept of crew resource management has been around since the 1970s, this is the first book to apply C( to the fire service industry.

Pilot Judgment and Crew Resource Management

Author: Richard S. Jensen

Publisher: Routledge

ISBN: 1351911112

Category: Transportation

Page: 368

View: 7339

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This is the first comprehensive book on pilot judgment. It provides a clear understanding of pilot judgment emphasizing how it can be applied to improving safety in aviation. The author brings together a rich store of personal flying experiences combined with a strong base of personal academic research to support the concepts presented. The book gives not only a strong emphasis to the application of judgment to aviation but also lays particular stress on the principles needed in how to learn, teach and evaluate judgment. For pilots, the main benefits to be gained from the book will be a foundation of knowledge and teaching to enable them to make better, safer decisions. For flight instructors, it teaches how to teach and evaluate judgment in flight students. In addition to pilots and flight instructors, the readership obviously includes aviation classroom instructors, scientists doing aviation-related research and aviation safety specialists.

Beyond the Checklist

What Else Health Care Can Learn from Aviation Teamwork and Safety

Author: Suzanne Gordon,Patrick Mendenhall,Bonnie Blair O'Connor

Publisher: Cornell University Press

ISBN: 0801465788

Category: Medical

Page: 272

View: 7104

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The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills.They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside.

Practical Human Factors for Pilots

Author: Capt. David Moriarty

Publisher: Academic Press

ISBN: 0128007869

Category: Technology & Engineering

Page: 304

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Practical Human Factors for Pilots bridges the divide between human factors research and one of the key industries that this research is meant to benefit—civil aviation. Human factors are now recognized as being at the core of aviation safety and the training syllabus that flight crew trainees have to follow reflects that. This book will help student pilots pass exams in human performance and limitations, successfully undergo multi-crew cooperation training and crew resource management (CRM) training, and prepare them for assessment in non-technical skills during operator and license proficiency checks in the simulator, and during line checks when operating flights. Each chapter begins with an explanation of the relevant science behind that particular subject, along with mini-case studies that demonstrate its relevance to commercial flight operations. Of particular focus are practical tools and techniques that students can learn in order to improve their performance as well as "training tips" for the instructor. Provides practical, evidence-based guidance on issues often at the root of aircraft accidents Uses international regulatory material Includes concepts and theories that have practical relevance to flight operations Covers relevant topics in a step-by-step manner, describing how they apply to flight operations Demonstrates how human decision-making has been implicated in air accidents and equips the reader with tools to mitigate these risks Gives instructors a reliable knowledge base on which to design and deliver effective training Summarizes the current state of human factors, training, and assessment

Improving Teamwork in Organizations

Applications of Resource Management Training

Author: Eduardo Salas,Clint A. Bowers,Eleana Edens

Publisher: CRC Press

ISBN: 1410605876

Category: Business & Economics

Page: 368

View: 5351

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This edited volume applies the excellent work done in Crew Resource Management (CRM) in the aviation industry to training teams in other organizations. CRM is not only a design for training, but it also has been evaluated over time and shown great success. This lesson should be transferred to other nonaviation settings, and this book was written with that goal in mind. This book has two purposes. First, it provides those interested in designing and delivering resource management training with useful and practical information containing the latest thinking and guidance available. Second, it launches CRM training as a viable intervention that can be used to enhance teamwork and organizational effectiveness, as well as minimize human error in a wide variety of industries and organizations. Written from experts in the field of training, this volume is organized into four sections that: *address the foundation of resource management training; *focus on the tools needed for design and delivery of resource management training; *apply resource management training to several industries and domains (i.e., medical, naval, airlines); and *look at the global issues, such as culture of organizations, national issues, and error in training.

Human Resources and Crew Resource Management

Marine Navigation and Safety of Sea Transportation

Author: Adam Weintrit,Tomasz Neumann

Publisher: CRC Press

ISBN: 020315729X

Category: Computers

Page: 582

View: 1972

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The TransNav 2011 Symposium held at the Gdynia Maritime University, Poland in June 2011 has brought together a wide range of participants from all over the world. The program has offered a variety of contributions, allowing to look at many aspects of the navigational safety from various different points of view. Topics presented and discussed at the Symposium were: navigation, safety at sea, sea transportation, education of navigators and simulator-based training, sea traffic engineering, ship's manoeuvrability, integrated systems, electronic charts systems, satellite, radio-navigation and anti-collision systems and many others. This book is part of a series of six volumes and provides an overview of Human Resources and Crew Resource management and is addressed to scientists and professionals involved in research and development of navigation, safety of navigation and sea transportation.

Handbook of Aviation Human Factors, Second Edition

Author: John A. Wise,V. David Hopkin,Daniel J. Garland

Publisher: CRC Press

ISBN: 9781420063578

Category: Technology & Engineering

Page: 704

View: 4876

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A complete examination of issues and concepts relating to human factors in simulation, this book covers theory and application in space, ships, submarines, naval aviation, and commercial aviation. The authors examine issues of simulation and their effect on the validity and functionality of simulators as a training device. The chapters contain in depth discussions of these particular characteristics and issues. They also incorporate theories pertaining to the motivational aspects of training, simulation of social events, and PC based simulation.

Aviation Psychology and Human Factors

Author: Monica Martinussen,David R. Hunter

Publisher: CRC Press

ISBN: 9781439808443

Category: Technology & Engineering

Page: 240

View: 2720

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While it is true that fortune favors the prepared mind, in the field of aviation, it may be equally true that misfortune often punishes an unprepared mind. To be fully prepared, pilots must have comprehensive knowledge of weather, aerodynamics, propulsion, navigation, and all the other technical disciplines. However, they must also have a comprehensive understanding of the component that is simultaneously the most fragile and most resilient, the most unreliable and the most adaptable—the human being. Aviation Psychology and Human Factors explores the application of psychological principles and techniques to the specific situations and problems of aviation. It provides a complete overview of the role of psychology in the field of aviation. The authors address the contribution of psychology in the design of aviation systems, the selection and training of pilots, the psychological characteristics of pilots that may relate to aviation safety, and to the behavior of passengers. They cover key concepts of psychological research and data analysis at a depth that fosters a greater appreciation of how these tools are used in the development of new psychological knowledge. A keener understanding of aviation psychology will better prepare pilots for the demands that aviation will make. While many books cover this subject for psychologists, very few, if any present the material to pilots. With balanced coverage that makes the material accessible to both, this book makes pilots aware of the positive impact psychology and its application can have on improving aviation operations, providing specific information that pilots can use in their daily operations. It gives psychologists a better understanding of how their discipline is applied to aviation, while giving pilots the tools to better evaluate and implement future products in the field of aviation psychology.

Business and Corporate Aviation Management, Second Edition

Author: John Sheehan

Publisher: McGraw Hill Professional

ISBN: 0071801901

Category: Transportation

Page: 432

View: 3219

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The best resource on how to establish and run a company flight department--revised and updated! Business and Corporate Aviation Management, Second Edition, is the most comprehensive and practical guide for a company to start an on-demand air transportation system--and make it work. This one-of-a-kind resource skillfully blends business and aviation issues to provide solid decision-making strategies and smart operating practices needed to define, establish, and manage a corporate flight department--utilizing the author's more than four decades of experience in the aviation industry. As business aviation continues to evolve, this blueprint for developing successful flight departments is changing with it. Fully updated, the Second Edition includes the latest business aircraft, equipment technology, and maintenance practices. It has also been revised to reflect the growing importance of safety management systems along with changes in running and managing a flight department. New to this edition: Current regulations and aviation statistics Tables and graphs updated to reflect current values Regulations associated with increased international operations New material added to each chapter Operations and Safety chapters completely revised Updated management techniques

Bridge Resource Management for Small Ships: The Watchkeeper's Manual for Limited-Tonnage Vessels

Author: Daniel Parrott

Publisher: McGraw Hill Professional

ISBN: 0071550089

Category: Transportation

Page: 192

View: 7431

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Your vessel may be equipped with the most advanced technology and the most powerful engines, but the failure to apply the basic principles of bridge resource management can still prevent you from getting where you are going. Satellite systems, ARPA, electronic charts, AIS, sophisticated communication equipment and integrated navigational systems—all these advanced technologies provide valuable capabilities. But accidents still happen, and they usually involve human error. This simple fact has made Bridge Resource Management (BRM) training a requirement for watchkeepers worldwide. Bridge Resource Management for Small Ships: The Watchkeeper’s Manual for Limited-Tonnage Vessels is the first book to address the unique needs of operators of small ships (limited-tonnage vessels) including tugs, ferries, yachts, and other passenger-carrying vessels. Features: Case histories to illustrate important points A complete course in BRM, suited for studying on your own as well as a complement to your classwork Topics include: Introduction to BRM, Standard Operating Procedures, Passage Planning, Implementing the Passage Plan, Building a Passage Plan, Situational Awareness and Human Factors, including: Overreliance, Distraction, Stress, Fatigue, Complacency, and Transition; and Human Interactions, including Communications, Teams and Teamwork, Decision Making and Leadership, and Human Error

Investigating Human Error: Incidents, Accidents, and Complex Systems

Author: Barry Strauch

Publisher: Routledge

ISBN: 1351926292

Category: Transportation

Page: 324

View: 8420

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In this book the author applies contemporary error theory to the needs of investigators and of anyone attempting to understand why someone made a critical error, how that error led to an incident or accident, and how to prevent such errors in the future. Students and investigators of human error will gain an appreciation of the literature on error, with numerous references to both scientific research and investigative reports in a wide variety of applications, from airplane accidents, to bus accidents, to bonfire disasters. Features include: - an easy to follow step by step approach to conducting error investigations that even those new to the field can readily apply. - summaries of recent transportation accidents and human factors literature and relates them to the cause of human error in accidents. - an approach to investigating human error that will be of interest to both human factors psychology and industrial engineering students and instructors, as well as investigators of accidents in aviation, mass transportation, nuclear power, or any industry that is to the adverse effects of error. Based on the author's over 18 years of experience as an accident investigator and instructor of both aircraft accident investigation techniques and human factors psychology, it reviews recent human factors literature, summarizes major transportation accidents, and shows how to investigate the types of errors that typically occur in high risk industries. It presents a model of human error causation influenced largely by James Reason and Neville Moray, and relates it to error investigations with step by step guidelines for data collection and analysis that investigators can readily apply as needed.

Risk Management in Medicine

Author: Walter Merkle

Publisher: Springer

ISBN: 3662474077

Category: Medical

Page: 159

View: 5865

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To err is human, yet nobody wants to accept this fact. This is especially true in medicine! This book focuses on how human failures can be avoided in the medical context. Experts from different disciplines discuss the underlying causes of such failures and explain the techniques required to reduce their frequency. The principles of risk management are clearly described and lessons to be drawn from risk management in other sectors, such as aviation, are identified. Detailed consideration is given to all relevant risk management systems and tools, including Crew Resource Management (CRM), Failure Mode and Effects Analysis (FMEA), Critical Incident Reporting System (CIRS), Team Time Out (TTO) and Observational Teamwork Assessment for Surgery (OTAS). International legal experts discuss aspects of law relevant to risk management in medicine in the United States and Europe and careful attention is also paid to economic factors, bearing in mind that risk management saves not only lives but also huge amounts of money. This book will be of value to all individuals, organizations and authorities concerned with effective implementation of risk management in hospitals, including doctors, hospital administrators, insurance companies and government departments.

The Pilot Factor

A Fresh Look Into Crew Resource Management

Author: Jean Denis Marcellin

Publisher: CreateSpace

ISBN: 9781497374614

Category: Education

Page: 116

View: 2745

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The Pilot Factor is a new approach to Crew Resource Management (CRM) that will empower your team to achieve a new level of safety and efficiency by learning or acquiring three key skills: Communication, Leadership and Experience. The concepts are introduce through the use of real stories, making The Pilot Factor an enjoyable yet powerful read. The CRM Revolution is coming...

The Insiders' Guide to Becoming a Yacht Stewardess 2nd Edition

Confessions from My Years Afloat with the Rich and Famous

Author: Julie Perry

Publisher: Morgan James Publishing

ISBN: 1614487863

Category: Sports & Recreation

Page: 368

View: 9714

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Welcome to the World of the Rich and Famous. . .Travel, Adventure, and Multi-Million-Dollar Yachts: Part how-to guide, part travelogue, The Insiders’ Guide to Becoming a Yacht Stewardess: Confessions from My Years Afloat with the Rich and Famous not only outlines the step-by-step process to getting a job on a luxury yacht, it also reveals what life is really like aboard these oceangoing toys of mankind’s most affluent. Packed with anecdotal stories from her time on the high seas, catering to some of the most demanding guests in the world, Julie Perry’s account of life “below deck” on a megaa-yacht is informative and humorous.

Public Human Resource Management

Author: Randy Paul Battaglio

Publisher: SAGE

ISBN: 1452218234

Category: Political Science

Page: 440

View: 3500

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This book offers a novel take on public human resource management (PHRM) by providing practical guidance for practitioners operating in a drastically reformed HR environment. Reviewing foundational topics like recruitment and retention, pay and benefits, equal employment opportunity, and performance appraisal in light of five key reforms (decentralization, deregulation, declassification, privatization, and performance-based pay), author R. Paul Battaglio assesses how the traditional practice of public HR has changed--and not necessarily for the better. New material on human resource information systems, managing motivation in the public sector, and public HR management education is included -- a topic rarely found in contemporary PHRM texts. Public Human Resource Management is an essential guide to public HR management and navigating the challenges and opportunities posed in the changing landscape of HR reform.

Crew Resource Management

Critical Essays

Author: Eduardo Salas,Eleana Edens,Katherine A. Wilson

Publisher: Routledge

ISBN: 1351947710

Category: Psychology

Page: 448

View: 6889

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Crew Resource Management (CRM) training was first introduced in the late 1970s as a means to combating an increased number of accidents in which poor teamwork in the cockpit was a significant contributing factor. Since then, CRM training has expanded beyond the cockpit, for example, to cabin crews, maintenance crews, health care teams, nuclear power teams, and offshore oil teams. Not only has CRM expanded across communities, it has also drawn from a host of theories from multiple disciplines and evolved through a number of generations. Furthermore, a host of methodologies and tools have been developed that have allowed the community to better study and measure its effect on team performance and ultimately safety. Lacking, however, is a forum in which researchers and practitioners alike can turn to in order to understand where CRM has come from and where it is going. This volume, part of the 'Critical Essays on Human Factors in Aviation' series, proposes to do just that by providing a selection of readings which depicts the past, present, and future of CRM research and training.

Doing Archaeology

A Cultural Resource Management Perspective

Author: Thomas F King

Publisher: Routledge

ISBN: 1315430118

Category: Social Science

Page: 168

View: 8104

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What is archaeology, and why should we do it? Tom King, arguably the best-known heritage management consultant in the United States, answers the basic question of every introductory student from the unique perspective of one who actively uses archaeology for cultural resource management. Designed as a supplement for introduction to archaeology classes, this brief and breezy book runs the reader through the major principles of archaeology, using examples from the author’s own field work and that of others. King shows how contemporary archaeology, as part of the larger cultural resource management endeavor, acts to help preserve and protect prehistoric and historic sites in the United States and elsewhere. Brief biographies of other CRM archaeologists help students envision career paths they might emulate. The bookends with an exploration of some of the thorny problems facing the contemporary archaeologist to help foster class discussion. An ideal ice-breaker for introductory college classes in archaeology, one that will get students engaged in the subject and thinking about its challenges.